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How do I place my order?

To Order Online - Browse through our online store, select you preferred items add them into your shopping basket and click on checkout. Simply fill out your personal information including billing and shipping details. Once your online order is submitted you will be taken to the PayPal secure payment processing facility for the transaction to be complete. Once you have completed this checkout process, You will receive an Order Confirmation Number by email to which you can refer to for future reference.

Can I open an account with Bitsnbobstore Direct UK?

Yes, you are required to open an account to place an order. Once selecting the products you want proceed to the checkout and enter your email address in the Account Details section. Once you have chosen a password your account will be opened.

Can I cancel an order once it has been placed?

Yes you can cancel an order once it has been placed, please see our Refunds Policy  section for full details.

Can I place an order from overseas?​​​​​​​

No we can't process orders from outside of the UK

Please contact customer service on contact-us for further info for our Oversea delivery charges.




How can I pay for my order?

We accept Paypal and also Direct Bank Transfer payments

Are receipts sent with with all orders placed?

We do supply receipts with every order placed by email with all details of your purchase and this is your Proof of Purchase and should be kept for future references.

How is information secured when using this website?

Shopping at Bitsnbobstore Direct is as secure as shopping in any store, We use the latest online technology with 128bit SSL secure checkout. All the information transmitted between you and us is encrypted for maximum security. Please visit the GDPR & Privacy Policy  section.



Do I have to be present to sign for the delivery?

No don't need to be signed for as all have tracking detail to address given also in safe place 

What are the delivery charges?

Please visit the Shipping & Deliveries section for more information on delivery charges.



Can I return something if I am not satisfied with it?

Yes you can, we want you to be totally satisfied with your purchase but if not please visit our Return Policy section.

Can I return an item for an exchange?
Yes you can, please visit our Refunds Policy​​​​​​​  for full terms and conditions.

If I receive an item incorrectly or damaged can I return it?
Yes you can, simply use our Contact Us though our online 

Please visit our Return Policy section before contacting us



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